Terms of service
Last updated: 24 July 2026
OVERVIEW
This website is operated under the trading name Dommo by AUREVO COMMERCE LTD.
Throughout the website, the terms “we”, “us” and “our” refer to Dommo and AUREVO COMMERCE LTD.
Dommo offers this website, including all information, tools, products and services available through it, conditioned upon your acceptance of these Terms of Service and the policies referenced on the website.
By visiting https://www.dommos.shop or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.
These Terms apply to all users of the website, including browsers, customers, merchants and contributors of content.
Please read these Terms carefully before accessing or using the website. If you do not agree to these Terms, you must not use the website or Services.
Our store is hosted by Shopify, which provides the e-commerce platform that allows us to offer products and Services to you.
SECTION 1 — ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your country, state or province of residence.
You may not use our products or Services for an illegal or unauthorised purpose.
You must not violate any applicable law, regulation, intellectual property right or third-party right when using the Services.
You must not transmit viruses, malicious code or any technology designed to interfere with the operation or security of the website.
A breach of these Terms may result in immediate suspension or termination of your access to the Services.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse Service to any person where permitted by law.
You understand that information you submit, other than payment card information, may be transferred through different networks and adapted to technical requirements.
Payment card information is encrypted during transmission through payment networks.
You may not reproduce, duplicate, copy, sell, resell or exploit any part of the Services without our prior written permission.
Headings are included for convenience and do not limit these Terms.
SECTION 3 — ACCURACY OF INFORMATION
We aim to provide information that is accurate and current.
However, information on the website may occasionally contain errors, omissions or outdated material.
The content of the website is provided for general information and should not be relied upon as the only basis for making decisions where more accurate or current information is required.
We may update, modify or remove website content at any time.
SECTION 4 — PRODUCTS AND SERVICES
Certain products or Services may be available exclusively online.
Products may have limited quantities and may be returned only in accordance with our Return & Refund Policy.
We make reasonable efforts to display product colours, images and characteristics accurately. However, the appearance of products may vary depending on the screen, device, lighting and production batch.
Product descriptions, availability and prices may change without prior notice.
We reserve the right to:
• Limit product quantities;
• Limit sales by person, household, region or jurisdiction;
• Refuse or cancel orders where permitted by law;
• Discontinue products;
• Correct pricing, description or availability errors.
Nothing in this section limits mandatory consumer rights.
SECTION 5 — PRICES AND PAYMENTS
Prices are shown in the currency displayed at checkout.
Prices may change without notice.
Any applicable shipping charge, tax, customs charge or other fee will be displayed at checkout where available or assessed by the relevant authority.
You agree to provide current, complete and accurate billing and payment information.
Payment must be authorised before an order can be processed.
SECTION 6 — ORDERS
We reserve the right to refuse, limit or cancel an order where permitted by law, including where:
• A product is unavailable;
• Payment cannot be authorised;
• An incorrect price or description was displayed;
• Fraud or unauthorised activity is suspected;
• The shipping address cannot be serviced;
• The order appears to have been placed for resale or unauthorised commercial distribution.
If an order is changed or cancelled, we may contact you using the email address, billing address or telephone number provided with the order.
If we cancel an order after payment has been completed, the appropriate amount will be refunded to the original payment method.
SECTION 7 — ORDER PROCESSING AND DELIVERY
Orders are normally processed within 24 to 48 business hours.
After dispatch, estimated delivery is normally 7 to 15 business days.
The estimated total period from purchase to delivery is approximately 8 to 17 business days.
Delivery periods are estimates and are not guaranteed.
Delivery may be affected by:
• Customs inspections;
• Courier delays;
• Public holidays;
• Weather conditions;
• High order volumes;
• Incorrect address details;
• Events outside our reasonable control.
Tracking information will be provided where available.
SECTION 8 — SHIPPING DESTINATIONS
Dommo may ship to:
• Germany;
• Austria;
• Switzerland;
• Luxembourg;
• Liechtenstein;
• United Kingdom;
• France;
• Sweden;
• Denmark;
• Norway;
• Finland;
• Other destinations made available at checkout.
The availability of a country or region may change according to courier coverage, product restrictions or operational requirements.
SECTION 9 — CUSTOMS, DUTIES AND IMPORT TAXES
International orders may be subject to customs inspections, import duties, taxes or administrative fees imposed by the destination country.
Unless stated otherwise at checkout, these charges are not controlled by Dommo and may be the responsibility of the customer.
Customs rules vary by country. Customers should verify local requirements before ordering.
SECTION 10 — ADDRESS INFORMATION
Customers are responsible for providing a complete and accurate delivery address.
We are not responsible for delivery problems caused by incorrect, incomplete or outdated information provided by the customer.
Contact us as soon as possible if you need to request an address correction.
We cannot guarantee changes after an order has entered processing or has been dispatched.
SECTION 11 — RETURNS AND REFUNDS
Returns, exchanges, cancellations and refunds are governed by our Return & Refund Policy.
Products must not be sent to our registered office without prior written authorisation.
Our registered office is not a return warehouse.
SECTION 12 — OPTIONAL AND THIRD-PARTY TOOLS
We may provide access to tools, applications or services operated by third parties.
Third-party tools are provided subject to their own terms and policies.
We do not control and are not responsible for third-party tools, except where liability cannot legally be excluded.
SECTION 13 — THIRD-PARTY LINKS
The website may include links to third-party websites.
We are not responsible for examining or evaluating the content, accuracy, security or practices of third-party websites.
Your use of a third-party website is subject to the terms and privacy policy of that third party.
SECTION 14 — USER COMMENTS AND CONTENT
If you submit reviews, comments, photographs, suggestions or other content, you grant us permission to use, reproduce and display that content in connection with the Services, subject to applicable law.
You confirm that content submitted by you:
• Does not violate third-party rights;
• Is not unlawful, abusive, misleading or defamatory;
• Does not contain malicious software;
• Is not submitted using a false identity.
We may remove content that violates these Terms.
SECTION 15 — PERSONAL INFORMATION
The collection and processing of personal information through the Services is governed by our Privacy Policy.
SECTION 16 — ERRORS AND OMISSIONS
The website may occasionally contain typographical errors, inaccuracies or omissions relating to:
• Product descriptions;
• Prices;
• Promotions;
• Shipping charges;
• Delivery times;
• Product availability.
We reserve the right to correct errors, update information or cancel affected orders where permitted by law.
SECTION 17 — PROHIBITED USES
You must not use the website or Services:
• For unlawful purposes;
• To solicit unlawful acts;
• To infringe intellectual property rights;
• To harass, abuse or discriminate against another person;
• To submit false or misleading information;
• To transmit malware or malicious code;
• To collect personal information without authorisation;
• To interfere with security features;
• To engage in fraudulent activity;
• To circumvent access or usage restrictions.
SECTION 18 — DISCLAIMER
We do not guarantee that access to the website will always be uninterrupted, timely, secure or error-free.
The Services and products are provided subject to applicable laws and the descriptions displayed on the website.
Nothing in these Terms excludes warranties, remedies or consumer rights that cannot legally be excluded.
SECTION 19 — LIMITATION OF LIABILITY
To the fullest extent permitted by law, Dommo and AUREVO COMMERCE LTD will not be liable for indirect, incidental or consequential loss arising from use of the website or Services.
Nothing in these Terms limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation or other liability that cannot legally be excluded.
SECTION 20 — INDEMNIFICATION
To the extent permitted by law, you agree to indemnify Dommo and AUREVO COMMERCE LTD against claims arising directly from:
• Your unlawful use of the Services;
• Your material breach of these Terms;
• Your infringement of third-party rights.
SECTION 21 — SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, the remaining provisions will continue in effect.
SECTION 22 — TERMINATION
These Terms remain effective until terminated by you or us.
You may stop using the Services at any time.
We may suspend or terminate access where you materially breach these Terms or use the Services unlawfully.
Obligations and liabilities incurred before termination will survive termination where applicable.
SECTION 23 — ENTIRE AGREEMENT
These Terms and the policies referenced on the website constitute the entire agreement concerning your use of the Services.
A failure to enforce a provision does not waive our right to enforce it later.
SECTION 24 — GOVERNING LAW
These Terms are governed by the laws of England and Wales.
Nothing in this section prevents a consumer from relying on mandatory protections available under the laws of the country where they reside.
Any dispute will be handled by the competent courts, subject to applicable consumer protection rules.
SECTION 25 — CHANGES TO THESE TERMS
We may update these Terms by publishing a revised version on the website.
The updated version will apply from the date shown at the top of the policy.
Continued use of the Services after an update constitutes acceptance where permitted by law.
SECTION 26 — CONTACT INFORMATION
Questions about these Terms should be sent to:
Dommo
Operated by AUREVO COMMERCE LTD
Website: https://www.dommos.shop
Email: sakura20110428@gmail.com
Phone: +44 7478 416400
Registered office:
AUREVO COMMERCE LTD
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom